Category Archives: News

Continuously closed

wear mask

Update from Omotenashi Japan 20 July 2020 Dear customers, Due to the coronavirus COVID-19 pandemic, our store is continuously closed until Japan Post resume their services to accept international packages. As of 17 July, they only accept international packages only for China, Indonesia, etc. Most of the countries our customers reside are still under the suspension. *See JAPAN POST Website We hope to receive your orders as soon as their services are resumed. Until then, please go through our products and be ready to place your order! We will let you know when we reopen through our Facebook, Instagram and Twitter so please make sure you follow us! We deeply […]

Omotenashi Japan store temporarily closed

stayhome

Dear our customers, Due to the coronavirus COVID-19 pandemic and the strong request issued by Tokyo Metropolitan Government, our store is temporarily closed until further notice. You can view the products but cannot proceed the payment. We deeply apologise for your inconvenience. In the meanwhile, stay at home and stay safe. Omotenashi Japan

UPDATED April 1: Caution of COVID-19

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Temporary suspension of acceptance and delivery delays of mail items destined to various countries/territories Due to the pandemic of COVID-19, delivery from Japan to all over the world takes longer than usual base especially for China, Mongolia, Korea and Hong Kong. We hope all of you can keep yourself healthy with washing hands! WHO(World Health Organization) CDC Official Website(US) NHS(UK) European Union Official Website Japan Ministry of Health, Labour and Welfare Ministry of Foreign Affairs of JAPAN

NOTICE ! We have 10 days holiday all over Japan

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Please be advised that we have very big 10 days “Golden Week National Holiday” in Japan from 27th April to 6th May. Almost of all public business such as post offices and banks will be closed. We will therefore ship orders which we received during the holiday after 7th May.          

Privacy Policy – updated

Privacy Policy

Privacy Policy? GDPR? What is going on around us? Will this be affected us in Japan? Those were our initial reactions. We are based in Japan so we are not always familiar with the rules and regulations outside of Japan. However, since the latest update of wordpress, and we kept receiving the emails from all over the world notifying their Private Policy, etc., we finally learned the GDPR compliance is applicable to even us in Japan and absolutely necessary to follow. Our instant thought was that we should stop providing our services to all European customers, however, we thought again as we have a number of regular customers in the […]

Marshmallow Fabric

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It’s the time we introduce Marshmallow Fabric to you all! What’s Marshmallow Fabric? Marshmallow Fabric inspires a feeling of comfort at beach. Its material is incredibly soft and airily like marshmallows. Please touch and wear “Marshmallow” Fabric and enjoy summer breeze in your daily life. Is Marshmallow Fabric popular in Japan? Marshmallow Fabric is distributed at major and popular shops in Japan such as PLAZA, SHIPS, and Antie Rosa. As they are now in the sale price, please find the collection!

SALE! 20% off on all items!

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We have just started Christmas sale! You can save 20% until Christmas day. It’s the time to try something you are watching! Our recent top sales : 1. SHISEIDO Pure White Drink 2. RYUKAKUSAN DIRECT 3. SHISEIDO Pure White Tablets 4. KOSE Lip Gel Magic 5. HYTHIOL-C Plus NOTE: We cannot guarantee your order will be delivered by Christmas day. Sale will be closed earlier due to circumstances beyond our control Our winter holiday:  December 31, 2016 – January 9, 2017. We can receive your order but will not ship anything during above term.

Late Summer Sale, All 10% off

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Thank you for your purchase at Omotenashi Japan! Our Late Summer Sale has just started today by the end of August 2016. All items are 10% off including sale items when you buy over 5,000yen (without shipping charge). Please enter the coupon code as shown below when you will check out. You can use the coupon as many times as you like during a sale. Coupon Code:  natsu16