Category Archives: News

We listed famous Japanese “Seki Magoroku” houcho kitchen knives.

We have just resolved the issue related shopping cart/basket. It should work well on all browsers now without logging in. Thank you for your patience.

We deeply apologise that our shopping cart does not work properly unless you logged in on certain browsers, i.e. Internet Explorer, Safari, Chrome, Puffin, Google (on smartphones/tablets). If you could log in after registering your email and password, it should work properly. We have been working hard to solve this issue but in the meantime please bear with us until we sort this out.

We apologize that the shopping basket on smart phone devises does not show correctly at the moment. Even if you place some items into a basket, this does not reflect in the basket ( “Your basket is currently empty.” message to be shown) unless you logged in. We are currently working to repair this so please kindly bear with us until the repair is completed. Thank you for your kind understanding.

It seemed our shipping fees appear correctly now. The choices of the shipping methods will come up, if any, for you to select your preference. If not, the shipping fees with or without tracking are the same so just one fare will appear. We hope it will all work well for us…

We deeply apologize that we are currently resolving the issue of shipping fee to be appeared incorrectly when the multiple order was placed for the same item. It should not take too much time to rectify this issue but in the meantime we will follow up by email when we discovered any difference when we received your order. Thank you in advance for your kind understanding.